Privacy Policy
Last updated: April 5, 2026
At Mettamotion, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website and services.
1. Information We Collect
Information you provide directly
- Name and email address when you subscribe to our newsletter or submit a contact form
- Business information when you request a free audit or engage our services
- Payment information — handled entirely by Paddle, our merchant of record; we never store card details
Information collected automatically
- Browser type, device type, and IP address
- Pages visited, time spent, and referral sources via analytics tools (e.g., Google Analytics)
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Deliver and improve our services and website
- Send newsletters or marketing emails you opted into (you can unsubscribe at any time)
- Process orders and manage billing through Paddle
- Respond to your inquiries and provide customer support
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with:
- Paddle — our payment processor and merchant of record, for billing and tax compliance
- Service providers — such as email platforms and analytics tools, bound by data processing agreements
- Legal authorities — if required by law or to protect our rights
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
5. Cookies
We use cookies to improve site functionality and analyze traffic. Essential cookies are required for the site to work. Analytics cookies help us understand how visitors use the site. You can control non-essential cookies through your browser settings or a cookie consent manager.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at hello@mettamotion.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
8. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions, contact us at hello@mettamotion.com.